In the event that you can’t hear your companion by any means, or can’t hear them extremely well, there may be some kind of problem with your playback gadget (speakers or earphones) or settings.
In case you’re utilizing your PC’s coordinated receiver and speakers, you should need to consider utilizing a USB headset for better stable quality. Look at our rundown of best-appraised gadgets to use with Skype.
I can’t hear my companion by any means
On the off chance that you can’t hear anything at all from the opposite side, the issue is either with your companion’s amplifier or with your playback gadget.
Check your playback gadget.
To test that your speakers or earphones are working, have a go at playing a tune from a music player, for example, iTunes. In the event that you can hear it, your playback gadget is working fine. The issue might be with the other individual’s receiver. Request that your companion look at our manual for fathoming receiver issues.
On the off chance that you can’t hear the tune – or in the event that you can, yet at the same time can’t hear your companion on Skype – check the accompanying:
In case you’re utilizing outer speakers or earphones, watch that they’re connected.
Ensure the speaker volume isn’t quieted and is sufficiently high for you to hear it. Go to the Apple menu, go to System Preferences, and after that selectSound. Select Output, and after that pick the gadget Skype is utilizing (on the off chance that you just have your Mac’s worked in speakers, you’ll just observe Internal Speakers) and modify the yield volume.
Make a test call.
Skype’s free test call is the least demanding approach to check whether there’s an issue with your playback gadget. Type echo123 into the Search field in Skype to begin, at that point call and adhere to the directions. We have a convenient manual for disclose how to make a test call.
On the off chance that you can hear the voice on the test call, your sound is working fine. The issue may be with your companion’s association or mouthpiece. Take a stab at calling an alternate companion on Skype, and check whether you can hear them. On the off chance that you can, ask the companion whom you can’t hear to look at our manual for unraveling receiver issues.
In the event that you can’t hear the voice on the test call, proceed through these means to check your sound settings in Skype.
Check your Skype settings.
In Skype, click Skype > Preferences… , and after that click Audio/Video.
Skype 